You can reach us via the contact form: https://www.prosub.com/contact-prosub/
Data Protection Officer:
Data Protection Officer
If you want to assert your legal rights or have general questions, please contact firstname.lastname@example.org or the corporate data protection officer of ProSub.
Personal Data means data about a living individual who can be identified by that data (or in combination with other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on a User’s device.
Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively. Data SubjectData Subject is any living individual who is the subject of Personal Data.
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
First name and last name
Country, City and ZIP Code
Subject and Comment
Cookies and Usage Data
If you have given us consent to do so, we may use your Personal Data to contact you with e-mail, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by the unsubscribe e-mail or instructions provided in any email we send or by contacting us.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
The ProSub uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
How long we keep your personal information
We are required under German tax law to keep your basic personal data (name, address, contact details) for a minimum of 7 years after which time it will be destroyed. If your information is used for marketing purposes it will be kept until you notify us that you no longer wish to receive this information.
Retention of Data
Transfer Of Data
Disclosure Of Data
Disclosure for Law Enforcement
Under certain circumstances, The ProSub may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The ProSub may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of ProSub
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users or the public
To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
What are your rights?
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. You have the right:
To access and receive a copy of the Personal Data we hold about you
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to ProSub; you can request a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
You have the right, at any time, to object to us using your personal information
Please note that we will ask you to verify your identity before responding to such requests.
If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner’s Office by the German Supervisory Authority.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use the below Service Providers to distibute regular emails, where you have consented to receiving them.
Customer Relations Management
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
The operating company of the services of Google AdWords is Google Inc.
If you reach our website via a Google advert, a conversion cookie will be stored on your browser by Google. A conversion cookie expires after thirty days and is not used for identification. If the conversion cookie has not yet expired, it is used to track whether certain sub-pages have been visited on our website. The conversion cookie allows both us and Google to understand if our visitors came to our website through an AdWords ad and generated revenue. The data and information collected through the use of the conversion cookie will be used to determine the success or failure of the respective AdWords ad and to help us optimize our AdWords ads for the future. Neither we nor any other Google AdWords advertiser receives any information from Google that could be used to identify our site visitors. No personal data will be transmitted to Google. The IP address we collect will be forwarded to Google only after the data is made anonymous.
You may opt out of Google interest-based advertising.
To do this, use the link: https://support.google.com/ads/answer/2662922?hl=en
and choose the settings you want.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: policies.google.com/privacy
In order to enable user group controlled marketing in social networks, a tracking pixel of the social media service Facebook Inc. is integrated on this website. When you visit our website, the pixel is loaded from your web browser. Thereby information is sent to Facebook. This concerns, among other things, the information whether Facebook cookies are set in your browser. This information is used to assign the browser session to a person. This assignment is pseudonymised based on a Facebook ID only, so that no personal reference is possible for us. You can make additional settings for advertising on Facebook in your user profile.
We use the below Service Provider to host our website and/or to provide IT consultancy services.
Links To Other Sites
Our Service does not address anyone under the age of 16 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.